KB 44's Privacy Policy —
Your data, our responsibility

kb 44 is a trusted online gaming and betting platform for players in Bangladesh. Using our services requires you to share certain personal information with us. This Privacy Policy ("Policy") explains in detail our commitment and practices regarding the collection, use, storage, and protection of that information.

By using the kb 44 website or app, creating an account, or accessing any of our services, you are agreeing to this Privacy Policy. Please read it carefully.

This policy applies solely to kb 44's own platform. Any third-party websites or services operate under their own privacy policies, for which kb 44 bears no responsibility.

Kb 44 only collects information that is necessary to provide our services. We gather data through three main methods:

Information You Provide Directly

• At registration: full name, email address, mobile number, and date of birth.
• During KYC verification: National ID number, passport, or birth registration certificate.
• At the time of payment: bKash/Nagad/Rocket number or bank account details.
• When contacting support: message content and any attached files.

Automatically Collected Data

• Device information: browser type, operating system, and device model.
• IP address and approximate location.
• Time spent on the website, pages visited, and similar browsing activity.
• Data collected from cookies and tracking pixels.

From Third Parties

• Transaction confirmation details from the payment gateway.
• Risk assessment data from fraud detection services.
• Information received upon request from regulatory or law enforcement authorities.

Kb 44 uses your information only for specific, legitimate purposes. We never process your data unnecessarily or collect more than what is required.

• Account Management: Keeping your account active, enabling password resets, and maintaining your transaction history.
• Identity Verification: Completing the KYC process to prevent fraud and underage registration.
• Transaction Processing: Using payment information to process deposits, withdrawals, and bonuses.
• Customer Support: Handling your issues and managing support tickets.
• Security Assurance: Detecting suspicious activity and protecting your account.
• Legal Obligations: Complying with regulatory requirements and submitting reports when necessary.
• Platform Development: Analyzing user experience to improve our services.
• Personalised Offers: Sending you relevant promotional messages based on your preferences (you can opt out at any time).

Kb 44 uses industry-standard security measures to keep your data safe. All data is stored on encrypted servers and undergoes regular security audits.

Storage Method

• SSL/TLS Encryption: 256-bit encryption is applied to all data transmissions.
• Data Masking: Payment information is stored in a partially masked format.
• Access Controls: Only authorized personnel have access to specific data.
• Firewall protection: An advanced firewall system is active to prevent unauthorized access.

Data Retention Period

All data is retained while your account is active. After closure, certain information may be kept for up to 5 years as required by law, then securely deleted.

Kb 44 never sells or rents your personal information. However, there are certain circumstances where sharing your data may be necessary:

• Payment Providers: To process transactions with bKash, Nagad, Rocket, or your bank.
• KYC Partner: On a limited basis with identity verification service providers.
• Law enforcement agencies: When required by a court order or a lawful investigation.
• Fraud Prevention Services: With specialized agencies to detect and prevent suspicious activity.
• Technology Service Providers: Hosting and cloud service providers operating under our data privacy agreements.

Even when information is shared in the above cases, all parties are required to adhere to our privacy standards. No unnecessary or excessive information is ever shared.

Kb 44's website uses cookies and similar technologies. Cookies are small text files stored in your browser that help us remember your preferences.

Types of Cookies We Use

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Performance Cookies: Used to monitor site speed and performance.
• Functional Cookies: To remember language and display preferences.
• Analytics cookies: To understand user behavior (optional).

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the site.

Under kb 44's Privacy Policy, you have the following rights over your data. Contact our support team to exercise any of these rights.

Kb 44's services are intended exclusively for adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

We verify age at registration, and confirm through identity documents during the KYC process that the user is an adult. If we discover that a minor's information has been collected inadvertently, that account will be suspended and the data permanently deleted without delay.

Our services and legal obligations may evolve over time, and kb 44 reserves the right to update this Privacy Policy as needed.

For any significant changes, we will:

• We will display a notice on the website homepage.
• We'll send updates to your registered email.
• We will update the "Last Updated" date at the top of the page.

Continued use of kb 44 after any changes take effect will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, don't hesitate to reach out. kb 44's dedicated privacy team is ready to respond to your message promptly.

• Email: support@kb44.biz
• Support Hours: 7 days a week, 24 hours a day
• Language Support: Bengali & English
• Response Time: Typically within 24–48 hours